Privacy Policy

01Personal Information We Collect

The information we collect depends on how you interact with our website. It may include the following categories:

• Contact information: Your name, email address, telephone number, billing address, and shipping address.
• Order information: Products purchased, order details, delivery preferences, returns, refunds, and transaction records.
• Payment information: Payment status, transaction references, and related billing details. Payment card information is generally processed by the payment provider you select.
• Account information: Details associated with an account you choose to create, if account functionality is available.
• Communications: Information you provide when you email us, request assistance, submit feedback, or communicate with our support team.
• Device and usage information: IP address, browser type, device information, approximate location derived from technical information, pages viewed, referral sources, and interactions with our website.
• Marketing preferences: Your subscription status, communication preferences, and interactions with promotional messages, where applicable.

We do not intentionally request sensitive personal information unless it is necessary, lawful, and appropriately handled for a specific purpose.

02How We Collect Information

We may collect personal information through:

• Information you provide directly when ordering or contacting us.
• Cookies and similar technologies used on our website.
• Shopify and other service providers that support our store.
• Payment, shipping, fraud-prevention, analytics, or advertising providers, where applicable.
• Information lawfully made available by third-party platforms when you interact with our content or services.

03How We Use Your Information

We may use personal information for the following purposes:

• To process orders, accept payments, and arrange delivery.
• To provide order confirmations, tracking updates, and customer support.
• To process eligible returns, refunds, exchanges, and order changes.
• To maintain, operate, troubleshoot, and improve our website.
• To help detect, investigate, and prevent fraud, abuse, or security incidents.
• To comply with legal obligations and enforce our policies.
• To measure website performance and marketing effectiveness where relevant tools are used and permitted.
• To send promotional communications if you have subscribed or where otherwise permitted by applicable law.

You may unsubscribe from marketing emails using the unsubscribe link in the message. Transactional communications, such as order and shipping updates, may still be sent when necessary to fulfill your order.

04Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the store, remember preferences, understand website activity, maintain security, and support analytics or advertising where enabled.

These technologies may be used for purposes such as:

• Essential functions: Cart operation, checkout, security, and basic website functionality.
• Preferences: Remembering selected settings and improving the browsing experience.
• Analytics: Understanding traffic, navigation, and interactions with our store, where analytics tools are enabled.
• Advertising: Measuring campaigns or providing relevant advertising where advertising technologies are enabled and legally permitted.

Depending on your location, non-essential cookies or similar technologies may require your consent. You can manage available choices through our cookie banner or privacy settings, where provided, and through your browser settings. Disabling certain cookies may affect website functionality.

For information about how Shopify handles personal information, you can review the Shopify Consumer Privacy Policy .

05How We Share Information

We do not disclose personal information indiscriminately. We may share information with the following categories of recipients when necessary for the purposes described in this policy:

• Shopify and store service providers: To host and operate our online store and support its features.
• Payment providers: To authorize, process, verify, and manage transactions.
• Shipping and fulfillment providers: To dispatch orders, deliver packages, and provide tracking information.
• Technical and business service providers: To provide website maintenance, customer support, security, and operational services.
• Analytics and advertising partners: Where such services are used and sharing is permitted by applicable law and your privacy choices.
• Legal and regulatory recipients: When disclosure is required by law or reasonably necessary to protect legal rights, safety, or security.
• Business transaction parties: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements.

We do not sell personal information for money. Certain privacy laws may define the sharing of information for targeted advertising as a “sale” or “sharing,” even when no money changes hands. Where applicable, you may have rights to opt out of such processing through the privacy controls provided by our store or by contacting us.

06International Data Transfers

Our service providers may process or store personal information in countries other than the country where you live. As a result, your information may be subject to the laws of those jurisdictions.

Where required, we take appropriate steps to protect personal information transferred across borders, in accordance with applicable data protection laws.

07Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and meeting legal or accounting requirements.

Retention periods vary depending on the type of information and the reason it was collected. When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to legal obligations and legitimate recordkeeping requirements.

08Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we take reasonable steps to protect the information handled through our store and service providers.

09Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing activities. You may also have the right to receive a portable copy of certain data or withdraw consent where processing relies on consent.

Depending on applicable law, you may also be able to opt out of targeted advertising or certain sharing of personal information for advertising purposes.

To submit a privacy request, contact us at support@armshieldpro.com. We may need to verify your identity before responding. We will review and handle requests in accordance with applicable law.

You can also manage marketing email preferences using the unsubscribe link in our promotional emails. Some information may need to be retained to complete transactions or meet legal obligations.

10Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information under applicable law. We do not knowingly collect personal information from children in circumstances where such collection is prohibited.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

11Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. Those third parties operate under their own privacy policies and terms. We are not responsible for their independent privacy practices.

We encourage you to review the privacy policies of any third-party services you choose to use.

12Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, service providers, or legal obligations. The updated version will be published on this page with a revised effective date where appropriate.

We encourage you to review this page periodically to stay informed about how we handle personal information.